Vouchers invalid or systems offline
Won 2 vouchers with vodabucks game. 1. R200 wimpy voucher *expire 3/12/2021 2. R100 BP fuel voucher *expired 25/11/2021
Whent to BP on the 22/11, 24/11 x 2 Systems is off can't claim my voucher
Whent to wimpy 01/12 systems off can't claim my voucher invalid code. Had to pay out of my pocket.
Both BP and Wimpy said they don't know about the vouchers Vodacom didn't inform them. Now we as the clients need to sort it out. This is unacceptable we were not the only clients with the problem there were 3 people who had vouchers and had to pay.
This is all a ****
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Replies (1)Vodacom's replyOfficial
01 Dec 2021, 11:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2021, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
