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Mohammad M
1 reviews | Active since Jan 2019
10 Jan 2022, 18:21
Voucher ****
Embarrassed myself at Nandos today trying to redeem a voucher which according to the store manager was not valid however on my side was valid. I was asked to call Vodacom and was told by the consultant that the voucher expired the night before. I literally have the screenshot which says the voucher expires at 12h12 on 10 Jan 2022. Being such a large organisation and tricking and ****ing people is just disgusting! Stop with the lies already. It's embarrassing for your customers and isn't going to speak well for you in the long run.
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Vodacom's replyOfficial
11 Jan 2022, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2022, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Mohammad M's updateReviewer Update
14 Jan 2022, 17:10My internet has been offline since then. Did someone deactivate my internet from your side? I can receive and make calls however no usage of data. I have tested everything however there seems to be a settings issue on your side.
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Mohammad M's update14 Jan 2022, 17:10
Reviewer Update
My internet has been offline since then. Did someone deactivate my internet from your side? I can receive and make calls however no usage of data. I have tested everything however there seems to be a settings issue on your side.