SB
Sazi B
1 reviews | Active since Mar 2011
06 May 2021, 18:56
Voucher not received
In January was sold a top-up deal that included the R3000 PNP/Woolworths voucher and I was told that I will receive it after 2 successful debits. The third debit went through, still no voucher. I got email to say I will receive it on Monday the 3rd, its Thursday the 6th today and I haven't received it. Please load my voucher because I'm honouring my monthly payments.
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Vodacom's replyOfficial
07 May 2021, 06:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2021, 06:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SB
Sazi B's updateReviewer Update
12 May 2021, 11:32SIX DAY LATER, STILL NO RESPONSE NOR VOUCHER FROM VODACOM!!!
SB
Sazi B's update12 May 2021, 11:32
Reviewer Update
SIX DAY LATER, STILL NO RESPONSE NOR VOUCHER FROM VODACOM!!!