NK
Nicole K
1 reviews | Active since Nov 2018
09 Aug 2021, 22:02
Voucher no still not received
Good evening
I had a complaint not too long ago regarding a superbalist voucher I purchased on the vodabucks store. I received a ticket reference no after my complaint and requested to rate the service but I didn't receive the voucher details.
Can you please assist me or refund me if its too much trouble.
Thank you,
Nicole
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Replies (1)Vodacom's replyOfficial
10 Aug 2021, 06:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2021, 06:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
