NK
Nicole K

1 reviews | Active since Nov 2018

09 Aug 2021, 22:02

Voucher no still not received

Good evening

I had a complaint not too long ago regarding a superbalist voucher I purchased on the vodabucks store. I received a ticket reference no after my complaint and requested to rate the service but I didn't receive the voucher details.

Can you please assist me or refund me if its too much trouble.

Thank you,

Nicole

0
Replies (1)
Vodacom
Vodacom's reply10 Aug 2021, 06:57
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team