SH
Sthembile H
1 reviews | Active since May 2022
15 Sept 2022, 15:02
Voucher advance debited twice from my account.
I was debited twice for a voucher advance transaction 2 weeks ago, I laid a complaint with Vodacom and was told that the money was going to be reversed within 2-3 days but till today I have not been refunded my money.
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Vodacom's replyOfficial
16 Sept 2022, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2022, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team