Voucher advance *****

I shared a complaint 2 weeks ago about my voucher advance not working at Hungry Lion, after that I receieved a call from Eltino telling me that he had fixed the error and that I would be able to use the advance voucher now. But then I receieved another call from someone at vodacom saying that he would give me R300 airtime for thr inconvenience and then the voucher would be invalidated. So I said NO, i dont want airtime, if the code doesn't work I want to be refunded full stop.

3 days after that I tried the code at a different Hungry Lion to the one I normally go to. And still the code did not work. I tried again this week on Tuesday and its still not working.

I want a full refund on R150 back into my abank account. The embarrassment I have suffered with a cofe that I already paid for is disgusting. Imagine being told voucher declined everytime in front of people and then you get strange looks.

I am ****ed at the service or lack of service receieved from Vodacom. I do not want any explanations or airtime offers or anything. I WANT MY R150 TO BE PAID BACK INTO MY ACCOUNT.

I am tired of being embarrassed by Vodacom and having to resort to Hello Peter complaints every single time. This time I am going to the Ombudsman. You have 7 business days to resolve my query and pay me back my money.. This is disgusting. And to think I have only ever used vodacom as a network provider switching today still..