1 reviews | Active since Jan 2017

07 Jan 2017, 09:26

Vote of no competence

<p>The story starts on October 10th I called up Vodacom and asked them to cancel my contract.<br />Did exactly what they required of me. In December I got a invoice and immediately checked my bank statement and realised they took money in November. I called up December 23 to cancel once more and get my money bac. Info I managed to gather from that call " 1- ********** 352106. Money back 24-48 Next week Tuesday. Sibiso Gudeme" I also asked this guy to send me a email but nope nothing at all. They then went and took my payment in December again instead of giving the money they took back and because of this I am unable to pay all my accounts resulting in charges so I always lose. I am letting every person know about how bad you are looking to save at least 10 People from the suffering I've incurred please give my money back I beg you </p>

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Replies (2)
Vodacom
Vodacom's reply07 Jan 2017, 11:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update07 Jan 2017, 12:27
Reviewer Update

Okay appropriate it