DM
Daphne M

1 reviews | Active since Dec 2019

06 Jul 2021, 08:34

VOOMATEL/VODACOM FIBRE

STILL NO FIBRE, SPOKEN TO ZANELE AND CANDY FROM VODACOM. ZANELE PROMISED TO GET BACK TO ME, NOT A WORD! VOOMATEL HAS NO "CUSTOMER" CONTACT NUMBER. THEY HAVE CANCELLED MY FIBRE ORDER TWICE. CANDICE HAD TGE INCORRECT ADDRESS. I EMAIL THE CEO OF VODACOM ON FRIDAY 3. NOTHING CONSTRUCTIVE HAS COME OUT OF IT. SUCH SHOCKING SERVICE. ITS DISGRACEFUL! WHO CARES I HAVE SPENT RXX ON DATA. DONT ATTEMPT TO CALL VODACOM FIBRE THE PEOPLE YOU SPEAK TO DO NOT GIVE A DAMN ABOUT YOUR RELOCATION REQUEST DONE ON 31 MAY!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply06 Jul 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team