MG
Megan G

1 reviews | Active since Mar 2009

07 Jan 2022, 10:51

Vomit worthy Vodacom

If I could give them a junk rating star or no star for Fibre services they don't even deserve a one star its way too much. We having been struggling with issue around the Fibre for two years. Since last year May we have been on a month - month contract with them. The internet died again at the start of November 2021, we called and followed every second day and every time we call we get a different story, we then requested a cancellation it 2022, we still don't have internet, no cancellation and 3 service requests and many escalations to a Somaya Adams who is clearly never at work. Vodacom is an absolutely ****ty Fibre service provider. We have been paying for no service since November. They are a bunch off *****,

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Replies (1)
Vodacom
Vodacom's reply07 Jan 2022, 10:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team