SD
Siyanda D
1 reviews | Active since Apr 2016
25 Apr 2018, 11:29
Vok-dacom
Guys, this is becoming ridiculous now. I have beeeeen complaining about changing me debit order details, but nothing. I went to your sandton city branch and they couldn't even find my account o the system.
you are using an incorrect bank and i am incurring costs. please can someone competent call me to this nonsensical farce!!!!!!!!!
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
25 Apr 2018, 12:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Apr 2018, 12:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Apr 2018, 13:57Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Vodacom's reply25 Apr 2018, 13:57
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,