Void-a-com

Why is it necessary to always go this route to get any kind of response lately? I have made numerous contact attempts with Vodacom Fiber (call, mail, social media etc) just to find out WHY they have not installed my fiber? its been months. Then i contacted them to send me a cancellation form so i can find a service provider that actually wants my business.... No response On my last call to them they stated that they can see all the requests for feed back, but a service tech has not been assigned the call as yet! Roughly translated this means "we are too big to give a s*it about you little man, your business is not important to us" before anybody thinks about dealing with Vodacom Fiber, bang your head against a wall repeatedly until the notion goes away, its not worth the frustration and empty promises.