MS
Martin S
1 reviews | Active since Jan 2012
31 Jul 2020, 08:35
Voicemail password reset
Unable to access my voicemail due to a password problem - 7 calls later and it is still unresolved - Tried Vodacom twitter as well without any resolution.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
31 Jul 2020, 09:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2020, 09:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Jul 2020, 12:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our social media team assisted with your password reset request.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our social media team assisted with your password reset request.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2020, 12:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our social media team assisted with your password reset request.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our social media team assisted with your password reset request.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
MS
Martin S's updateReviewer Update
31 Jul 2020, 12:05Yes, thanks so much - Fixed 20 minutes ago!
MS
Martin S's update31 Jul 2020, 12:05
Reviewer Update
Yes, thanks so much - Fixed 20 minutes ago!