Voicemail ****ch
<p>Indecember I went on leave for a few days an left an extended abcence greeting on my voice mail . I was not able to remove it and phoned the call centre . I have had to call them 6 times to try and resove this matter . Each time I have to wait for ages to get through to a human and then spend a hour for me to explain the problem and for them to try and solve it. Each time to no avail!!! This is my business cell and I am loosing business as nobody can leave a message. At the last attempt I was told the technical department would call me back with in 48hours that was on the 9th Feb. Still no response! I dont know what to do further except cancel my contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
I liaised with the VAS Team and they confirmed that Vodacom has upgraded the Voicemail system and all customers requiring a Voicemail box need to Dial 121 to set up the new one. Select the option to activate Voice deposits and follow the prompts to record new greetings and set up a new PIN. Once done messages in your old mailbox can be accessed by pressing 8 from the menu for a limited time only.The password cannot be over two consecutive numbers like 123 and cannot be over 2 repeating numbers 444. Password can be something like 1244.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
I liaised with the VAS Team and they confirmed that Vodacom has upgraded the Voicemail system and all customers requiring a Voicemail box need to Dial 121 to set up the new one. Select the option to activate Voice deposits and follow the prompts to record new greetings and set up a new PIN. Once done messages in your old mailbox can be accessed by pressing 8 from the menu for a limited time only.The password cannot be over two consecutive numbers like 123 and cannot be over 2 repeating numbers 444. Password can be something like 1244.
Kind regards
Vodacom Consumer Website Team
Best regards,
No body has phoned me . This does not solve my problem
No body has phoned me . This does not solve my problem