BS
Beverley S

1 reviews | Active since Mar 2009

23 May 2017, 15:46

Voicemail ****ch

<p>Since January my voicmail does not work. I have called the callcentre over 30times to resolve the problem. To date it is still aproblem. The frustrating thing is that I have to call them and speak to a differant person EVERYTIME and explain the story. I get to spend what feels like 2 hours on the phone. I wish I could migrate my contrat over to another service provider</p>

0
Replies (2)
Vodacom
Vodacom's reply23 May 2017, 16:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Jun 2017, 15:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,