Voicemail

<p>Dear Vodacom. I'm using Hello Peter to contact you as Vodacom no longer has an e-mail address where customers can contact them. I also do not have the time to contact your call centre and spend hours trying to explain what the problem is and end up having to call again and again. I contacted your call centre on 20 March 2017. I explained to the operator that I had recorded an absence greeting on my voicemail. However, I cannot amend it nor can I delete it. It is now my standard greeting no matter what I do. This is the second time that this has happened to me since you implemented your new voicemail platform, The operator said he would report it and that I would be sent a reference number which I never received. I also explained to the operator that I would be travelling that night to New York and that I would not be contactable (although it seems Vodacom tried to contact me whilst I was on my flight to New York). May I please request that you completely reset my voicemail so that the absence greeting can be removed and that callers can leave voicemails again (which they can't do currently).</p>