CS
Christel S
1 reviews | Active since Mar 2021
25 Jan 2023, 11:23
Voice Minutes
It is very misleading when purchasing voice minutes on your Vodacom App. Some say Voda minutes and some say VC to VC which I understand 100% But then there is those that does only state the minutes so you believe that this would be minutes to any number. Oh no this is not the case and only once your purchase is complete and you've already paid Vodacom states that this is only from Vodacom to Vodacom 😡 This is dishonest Vodacom, shame on you !
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
25 Jan 2023, 11:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jan 2023, 11:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
