TB
Tamsin B
1 reviews | Active since Mar 2019
05 Apr 2019, 15:06
Voice minutes
I have a 50min voice bundle but Vodacom deducts airtime from my account before it uses the bundle minutes when I call. This is so infuriating. Why buy voice bundles then?
Also. Now I have no airtime thanks to Vodacom taking it all and when I try make a call it says I have no airtime (yes I know, you took it all Idiots) but still have my minutes but won't let me call out. It's a local 087 number.
I need to change service providers ASAP because Vodacom is so expensive, and so full of lies.
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Replies (2)
Vodacom's replyOfficial
05 Apr 2019, 15:19 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2019, 15:19
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Apr 2019, 16:59 Dear Tamsin
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Vodacom's reply05 Apr 2019, 16:59
Official
Dear Tamsin
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team