\Voice is my password\" service"

Is it not irritating having to answer all the security questions when phoning the call centre? Short of a blood sample and then only can the call centre assist with the most basic questions.<br> <br> Then they introduced \Voice is my password\" service. BRILLIANT IDEA!!! If it could just work. I think I managed to successfully use the service once since its introduction. AND STILL WAS ASKED TO SUPPLY DETAIL.<br> <br> Today. AGAIN, I HAD TO REGISTER AGAIN for this service. Must have done this registration nearly a dozen times. <br> And behold, just after it had to be verified by an agent, \"Due to some reason, the call centre was not available\". Why answer my call if you are not going to assist me? <br> <br> Oh. then I haven't got to the reason for my problem. But that I'll leave for another day. "