RM
Ross M
1 reviews | Active since Aug 2012
06 Aug 2018, 12:57
Voice bundle non existent
Your Just 4 You 60 minutes every day for 7 days has been activated to use until 08/08/2018 23:59. Valid for calls to Vodacom subscribers only.
I bought this bundle still having R300 airtime balance. So I started calling clients. Guess what--today airtime is completely finished.
Please explain why I pay for a bundle that doesn't even work and then also have all my airtime vanish.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Aug 2018, 20:19Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Aug 2018, 20:19
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Aug 2018, 12:24Dear Ross
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Best regards,
Vodacom's reply08 Aug 2018, 12:24
Official
Dear Ross
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Best regards,