bB
benjaminjo B
1 reviews | Active since Jun 2017
02 Mar 2021, 16:53
Vodocom ******* and act **********ly then customer pays
Vodocom have deducted R1953 from my account **********ly. They admit that someone in their rewards team acted **********ly yet I pay the price. Their ***** dept has referred the matter to the sales team. They send you from pillar to post without resolving the matter. Vodocom are ******.
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Vodacom's replyOfficial
03 Mar 2021, 07:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 07:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team