NH
NEROSHA H

1 reviews | Active since Aug 2015

27 Nov 2018, 08:50

VODOCOM SUCKS

since yesterday every time i re charge and Put data bundles , its depleted when i send a message , how can this be the network is down Vodacom sucks seriously .

I Been trying to call agents to assist no luck to get anyone to assist in this matter

how can we keep in touch with anyone if this netwrk *****s ours airtime and data bundles

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2018, 08:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team      
Vodacom
Vodacom's reply27 Nov 2018, 15:22
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team