Vodocom need for greed

Dear Vodocom

You amazingly have staffing for upgrading

But zero staffing for cancellations

You have an automated response of no operaters

Available due to an emergency protocol

But if you want upgrade your call is answered in 2 seconds

Take note the general public can easily read between the lines

Please let me know if you would love to carry-on this conversation on this platform as You still have emergency protocol

Only on your cancellation line...