CN
Chris N

1 reviews | Active since Dec 2020

09 Feb 2022, 16:21

Vodocom is the worst company ever.

Vodacom lies, cheats and don't hold up to their end of the contract, but I have to. I have a 20 meg internet line and VoIP system with them. I am getting 50kb and my internet and VoIP system dost not work more than 50% of the time. I have 10 cell contracts with them and never have reception. My calls kepp getting cut off or the line quality is so bad I cant hear. When I try make a call it says "The network is congested please try again later" All I want is for them to realease me from my contracts so I can move port my numbers to MTN

0
Replies (2)
Vodacom
Vodacom's reply10 Feb 2022, 07:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CN
Chris N's update17 Feb 2022, 13:02
Reviewer Update
My company has been without proper internet , phones and email for more than 2 weeks. I cannot wait any longer.