PN
Plamen N
1 reviews | Active since Apr 2017
11 Jun 2021, 19:44
Vodocom Fiber support means NO SUPPORT
I can’t believe this anymore This is week 3 where I don’t have 2.4G and have called and spoken to at least 6 Vodocom technicians and they have still not fixed the issue. It would be ok if they were trying but all they do is give u the run around and lie . They promised that I would get a call from Justin I’m assuming a technician but instead of a call I got a sms stating my connectivity has been restored , another lie . Pathetic customer support All they want is the payment and then your on your own . No call back, no real help , only incompetence and deceit.
DONT CHOOSE VODOCOM FIBER
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
12 Jun 2021, 11:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jun 2021, 11:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
