1 reviews | Active since Aug 2009
Vodocom Eastgate hasn't allocated payment to my account
<p>I have made a payment at the Vodacom shop at Eastgate on 23 November 2016. To date this payment has not been allocated to my account. Everytime I have been to the store they say that they will process it. Does it take so many months to process a payment? I feel as if they are robbing me. If this issue is not resolved soon, I will be lodging a case with Icasa.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team