1 reviews | Active since Feb 2017
VODOCOM DOESN'T CARE!
<p>I discovered 3 weeks ago that somone had purchased a cellphone on my VODOCOM account using a ********** identity document with my ID no. and name with a different picture.</p> <p>As to this date I have not had my problem resolved by VODOCOM and I cannot proceed with the ***** charge until I have the details as to how this happend from VODOCOM.</p> <p>Someone is out there using a ********** ID with my name and ID no. and VODOCOM does not seem at all concerned!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
