SR
Shivek R

1 reviews | Active since Oct 2024

18 Oct 2024, 06:05

Vodocom are ****mers

VODOCOM DON'T EVEN DESERVE A START THEY HAVE DEBITED ME CLOSE TO 10K IN 4 MONTHS AND MY AGREED PAYMENT IS 700RANDS EVERYTIME I PHONE THEY SAY IT'S WITH THIS COMPANY THAT COMPANY NOW MY QUESTION IS WHY DID YOURLL GIVE MY INFO TO ANOTHER COMPANY WHO HAVE ****MED ME THEY MIGRATE MY CONTACT OVER 4 TIMES WHERE THE SENSE I THAT MY CELL NUMBER IS *** ID I DO NOT RECEIVE A CALL IMMEDIATELY YOU TRUST ME I WILL TAKE THIS EVEN MORE FURTHER

0
Replies (2)
Vodacom
Vodacom's reply18 Oct 2024, 08:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply31 Oct 2024, 14:59
Official
Dear Shivek.
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
 
Our records indicate that your query has been attended to and feedback on this matter has been provided.
 
Regards
Vodacom Consumer Website Team

Best regards,