1 reviews | Active since Aug 2017

03 Aug 2017, 11:05

Vodocam Sim Card

<p>27/07/17 I ported from MTN to Vodacom and my sim card has never worked. I have called the helpline numerous times and the same process has been done to date and the sim card is still not working. It's frustrating as I am unable to manage my finances as the number is registered with the bank. Each time I call I am told to wait 24hours I honestly don't know if I should continue with this network. Should they be unable to fix this mess by today I will cut all ties with Vodacom and port back to MTN. My patience is currently on 1 %</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2017, 12:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,