EP
Enrico P

1 reviews | Active since Dec 2024

05 Sept 2025, 14:05

Vodocam recycled numbers is a pain the but

i understand that vodacom recycles old numbers . This is the case when i took out a contract with vodacom for a honor.X9 tab.. Now i am receiving messages which is intended for the previous user. Really this totally riduculous. . Why the hell must i put up with this nonsense. Vodacom just says they cannot do anything about it. This is totally.disgraceful and pathetic.

0
Replies (13)
Vodacom
Vodacom's reply05 Sept 2025, 14:20
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

EP
Enrico P's update05 Sept 2025, 14:21
Reviewer Update
the same message i received on my previous complaint
EP
Enrico P's update05 Sept 2025, 14:38
Reviewer Update
nobody even botherd to cintact me or mail me
EP
Enrico P's update05 Sept 2025, 16:30
Reviewer Update
what i dont understand is a friend toiok out a vodocom contract for her and me and we dont experience the problem like with the tab
Vodacom
Vodacom's reply06 Sept 2025, 07:08
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

EP
Enrico P's update08 Sept 2025, 11:44
Reviewer Update
so far nor response from bodacom to resolve the issue. totally pathetic
EP
Enrico P's update09 Sept 2025, 18:46
Reviewer Update
vodacom is incapable of solvong my issue..got a mail. ticket closed without any solution.. Leaves one with a very bad impresson. just the same as mtn .
EP
Enrico P's update12 Sept 2025, 15:54
Reviewer Update
well its stupid to recycle numbers if you cannot prevent that .messages etc coming through of the previous user
EP
Enrico P's update13 Sept 2025, 10:51
Reviewer Update
why must customers accept the consequences of recycled numbers. Thie use of recycled numbets shoiuld be prohibeted by law. Its the networks fault for using recycled numbers.
EP
Enrico P's update13 Sept 2025, 11:01
Reviewer Update
just conveiently says sorry they are unable to stop messages whiich was meant for the previous usrr
EP
Enrico P's update13 Sept 2025, 11:03
Reviewer Update
there are many complaints regatding this issue.
EP
Enrico P's update13 Sept 2025, 12:05
Reviewer Update
but its not the solurion to the problem that you have caused with ypue stupid recycled sim cards.
EP
Enrico P's update13 Sept 2025, 12:09
Reviewer Update
its not ypu that sits with annoying calls and messages