Vodocam is a *****

Vodacom is ********** so when you purchase airtime you receive the same amount of airtime as purchased in the form of extra airtime that can be used to call any network. A few weeks back I purchased airtime and received the extra airtime however I couldn’t use the extra airtime to make calls and called the call center to enquirer about it the agent stated that I couldn’t use it as my data was on and had to switch off my data in Ofer to use the extra airtime as it was reserved as data.After ending the call I did as instructed but still no change and the extra airtime went to waste. Today I purchased airtime again and received the extra airtime but still I am unable to use it. A week ago I had a Vodacom consultant call with regards to the Matter for the previous week but still no feedback has been received Frankly I’m not pleased with Vodacom