Vodmail
I have asked for assistance with my vodamail email account for the last 15 days I have spoken to 5 consultants regarding my problem each of them not able to assist me as their system does not allow them to activate my email address, not one technician or Engineer as called me to assist. I have explained to each consultant that I am running a business from this email address. Seamlessly vodacom does not care or want to assist! Shame ! Shame ! SHAME !
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Replies (2)
Vodacom's replyOfficial
03 May 2022, 11:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 May 2022, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 May 2022, 13:53 Good day Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Kindly note with regards to ***, our records indicate that you were in contact with the relevent department today and your query is currently in hand with our Support Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 May 2022, 13:53
Official
Good day Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Kindly note with regards to ***, our records indicate that you were in contact with the relevent department today and your query is currently in hand with our Support Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Best regards,