PC
Philip C
1 reviews | Active since Mar 2019
24 Mar 2019, 16:06
Voddacom/SHowmax useless
Vodacom & Showmax has "partnered" to give you a more frustrating and disappointing online streaming experience. Today I registered for the deal (Vodacom/Showmax - 5Gig per month) but failed in absolute to get access to Showmax through this registration. I believe this is a **** from Vodacom once again to over charge and bill you (even on prepaid) for a service you cannot enjoy but will pay for in any event. This is not only a useless service ADVERTISED but totally unacceptable and false. STAY AWAY from this useless effort from both these companies.
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Replies (2)
Vodacom's replyOfficial
24 Mar 2019, 16:22 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2019, 16:22
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Mar 2019, 09:43 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2019, 09:43
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,