AZ
Andre Z
1 reviews | Active since Sept 2017
06 Sept 2022, 09:30
Voddacom so incompotent
I upgrade my contract online and phone and sim was delivered. I put sim in and waited 3 days but received no network at all. I went to vodacom shop and everything looked fine on their system. They firs advised me to do a sim swap with cost from me even if they supp**** the sim card with the upgrade and it was not my fault. No help from them yet. No response. Worst service provider.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Sept 2022, 10:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Sept 2022, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
AZ
Andre Z's updateReviewer Update
07 Sept 2022, 08:46What does due course mean to Vodacom. It is now 2 days and nobody contacted me. I still sit with no network with a contract that I have to pay. Due course can be in the next 2 years as well. I would cancel all further subscriptions to Vodacom. Worst service provide ever.
AZ
Andre Z's update07 Sept 2022, 08:46
Reviewer Update
What does due course mean to Vodacom. It is now 2 days and nobody contacted me. I still sit with no network with a contract that I have to pay. Due course can be in the next 2 years as well. I would cancel all further subscriptions to Vodacom. Worst service provide ever.
Vodacom's replyOfficial
09 Sept 2022, 14:25Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team
Best regards,
Vodacom's reply09 Sept 2022, 14:25
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Consumer Website Team
Best regards,