Vodcom trying to steel from the elders

vestus-vantonder: privately Good day so last week i got a call from your agent. He would have phone us back with an update on the problem know thats not the problem.And know they are threatening Her with the credit buerue. So i want to know what kind of trained profesionals or s****ed customer service employees does Vodacom employ if they cannot assist with a customer enquiry. to make matters worse this is happening to an pensioner. When she calls to enquire they say no she is paid up and other say no she has to pay still. She paid all account up to date early termantion in May 2018' And she ask if its all the amounts and they said yes so why are you Vodacom trying to steel from the elder people. You should be a shamed of your self please call her and fix this. ***. This must be resolved now. An email not even the ***** to call her and tell her why she must pay even tho she is paid up. Shame on you. This is not the service you sell and definitly not the service of a world known company. If she must pay she will. But you need to say why and for what and supply proof of what is still outstanding as she has all her bills with proof of payments..