JC
Johan C
1 reviews | Active since Apr 2020
25 Feb 2021, 17:19
Vodcom Fibre - Shocking afer sales service
Whatever you do, do not opt for Vodacom fibre. If somerhing goes wrong they take at this stage more than 4 days to tell you absolutely nothing on when a repair can be made. While it was running it was good but if something goes wrong, know that you will sit forever to have the issue resolved, if ever.
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Vodacom's replyOfficial
26 Feb 2021, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2021, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team