Vodcom fibre is useless.

On the 5th Of February I app**** for Vodcom Home Fibre online, after my application I recieved an email explaining that I will be contacted by a transporter to deliver a modem and will be contacted for the install and I booked a ln installation date for the 20th. Up until the 16th I heard nothing, so I called them and they informed I need to redo the application over the phone. So what is the use of an online application????? Then after all of that was done I got an email to confirm my booking booking for the installation on the 20th 9:00am. So today the 20th after no one had arrived by 9:30 I phoned the call centre and they informed they may be delayed by another installation and that they have confirmed that they will differently be here before 11:00. Well at 10:30 I got a call from their contractor telling me they do not have an address and they will only be able to do the install on the 24th 12:00. Now I have wasted a whole morning and i have to take half a day off work because of Vodacoms incompetence. In this day and age with online application and booking I can not believe that a company whose slogan is "The future is exciting. READY?" Well if this is Vodcoms future they can keep it. What a joke!!!!!!