1 reviews | Active since May 2015
Vodcom - Elite Mobile ****
Vodacom - Elite mobile call us in JANUARY giving us a new contract were we will being paying less every month , my husband will get 5 GB every month and myself and my daughter as well will get 200 airtime and GB and we will receive voucher with 1500 . When we called to ask about the voucher we were told only after the second payment . The second month my husband only receive a R 145 rand airtime and he use the phone for his business . When we call Elite mobile they said that someone change the it and they change it back to the original contract that was giving to us in January . They also said our monthly billing will be R 1300 this month is more that R 2000 . When you call your call center you get send from pillar to post , they give you number that don't work and know one know what they doing in Vodacom why do you have system it your staff don't update the system to say I spoke to Mr so and so that this is the problem . My husband had this Vodecom contract for more that 10 years and to get ****med like this is terrible .
Best regards,
Best regards,
Still waiting for the agent to call us ???? I know all about phishing ****s I work in the bank?
Zahier Adam from Elite mobile was the agent that dealing with the contract and we been trying to get hold of him and his Team Leader for more than 2 week now and now one comes back to us . When you call your call center and ask for a Manager contact number or email address they can not give it to us , how do Vodacom operate when now one know the managers contact number or email address . This is terrible service .
Still waiting for the agent to call us ???? I know all about phishing ****s I work in the bank?
Zahier Adam from Elite mobile was the agent that dealing with the contract and we been trying to get hold of him and his Team Leader for more than 2 week now and now one comes back to us . When you call your call center and ask for a Manager contact number or email address they can not give it to us , how do Vodacom operate when now one know the managers contact number or email address . This is terrible service .
Best regards,
Best regards,
