1 reviews | Active since May 2017
Vodcom - Dishonest practices
<p>Vodacom, migrated our cellphones, despite us telling them that we are not interested in doing so.</p> <p>Complained from end April to June, with endless emails, where they duck and refuse to take reponsibility.</p> <p>Only 2 months later and upon writing a full letter and affidavit, highlighting their faudulent practices, does Vodacom fix the ******* migration, however ******* migration partially solved. </p> <p>To date the last line is still operating under an invalid migration. emails and efforts to get them to fix the problem are going nowhere. Their ********** / ********** / ********** / are vague or have no clue as they do not even read the emails properly to be able to respond appropriately or even action. Worse still, we paid for the ******* service for 2 months, despite an assurance via email on the billing fiasco. Worst Service Provider!!!!! Will make it a daily mission to let everyone know that Vodcom has dishonest practices and is NOT a sincere service provider.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Someone from Vodcaom called at 11.15am on 11/07/2017 and asked me to recite what happended. I advised, that I have been doing that for the last 3 months. Requested that, I send all the emails, to him.. as vodcom has the entire story on the system. He said, he will be sending the email shortly... Still waiting 3 days later and still sitting with the problem of a ********** migration, which we did not request for:
Everyone should be aware that Vodacom and their staff have dishonest business practices....
Someone from Vodcaom called at 11.15am on 11/07/2017 and asked me to recite what happended. I advised, that I have been doing that for the last 3 months. Requested that, I send all the emails, to him.. as vodcom has the entire story on the system. He said, he will be sending the email shortly... Still waiting 3 days later and still sitting with the problem of a ********** migration, which we did not request for:
Everyone should be aware that Vodacom and their staff have dishonest business practices....
