Vodcom bad service

Vodacom bad service I am Done with Vodacom This is my second contract that I try closing but everytime I phone they have a new story my one contract they told me they can’t cancel it and on my other account they promised it was cancelled but after 3 months I get n phone call from MBD that vodacom has hand me over for not paying.. Weird I know because it was cancelled so when I phoned again today they told me to phone vodacom the first lady by vodacom tells me she can se it paid but Accounts needs to change it so she can cancel the account so why was it then not cancelled skip to the next person and she speaks to me like I am stupid because its not Paid after everything is said and al the recording she gets so rude and tells me that its not vodacoms work to sort it out I will be changing al my account that I have because VODACOM is crocks they are *****ing from there customers