vodcom bad customer care!!!!!!

i have had enough of vodcom as they are unfair unreasonable and not understanding of my situation i have being calling in for over 2months firstly to get my fiber sorted out they keep on saying i will get a call from them when they will be coming 2 months still no call finally i decided i will use something else as they do not want to come out i got my lte from vodcom in store i keep calling to cancel my fiber as i am paying for something i cannot use they keep on giving me stories saying they want to know the reason and they will call me by the end of the day once they have listened to my calls i mean i am calling to cancel somthing that they cannot put for me i am paying for nothing when everything is vodcom fault i have msgs and proof of everything they are lairs