VV
Vestus V

1 reviews | Active since Sept 2018

10 Oct 2018, 12:05

Vodcom are ****er

Ok why must i give a star this is in santety they not worth a star. So my mother canceld all her contracts and paid it up.but know she has to pay R1600 and for what and they blocked her number.... i want someone from vodacom to call her en explain. Vodacom like all networks are *******. Me my self are at hom on wife but still my date has bean taken. Vodcom *****ing and claiming money they are not owd

0
Replies (6)
Vodacom
Vodacom's reply10 Oct 2018, 14:57
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Oct 2018, 13:49
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, we have advised accordingly.

Regards

Consumer Website Team(SA)

Best regards,

VV
Vestus V's update20 Oct 2018, 16:58
Reviewer Update
Good day so last week i got a call from your agent. He would have phone us back with an update on the problem know thats not the problem.And know they are threatening Her with the credit buerue. So i want to know what kind of trained profesionals or skilled customer service employees does Vodacom employ if they cannot assist with a customer enquiry. to make matters worse this is happening to an pensioner. When she calls to enquire they say no she is paid up and other say no she has to pay still. She paid all account up to date early termantion in May 2018' And she ask if its all the amounts and they said yes so why are you Vodacom trying to steel from the elder people. You should be a shamed of your self please call her and fix this. ***. This must be resolved now. An email not even the ***** to call her and tell her why she must pay even tho she is paid up. Shame on you. This is not the service you sell and definitly not the service of a world known company. If she must pay she will. But you need to say why and for what and supply proof of what is still outstanding as she has all her bills with proof of payments.
VV
Vestus V's update22 Oct 2018, 12:15
Reviewer Update
Hellopeter MENU Vodcom are ****er A review of Vodacom by Vestus V on 10 Oct 2018 Like Share Comment Report Vodcom are ****er Ok why must i give a star this is in santety they not worth a star. So my mother canceld all her contracts and paid it up.but know she has to pay R1600 and for what and they blocked her number.... i want someone from vodacom to call her en explain. Vodacom like all networks are *******. Me my self are at hom on wife but still my date has bean taken. Vodcom *****ing and claiming money they are not owd Official business reply Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team Official business reply Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team(SA) vestus-vantonder: privately Good day so last week i got a call from your agent. He would have phone us back with an update on the problem know thats not the problem.And know they are threatening Her with the credit buerue. So i want to know what kind of trained profesionals or s****ed customer service employees does Vodacom employ if they cannot assist with a customer enquiry. to make matters worse this is happening to an pensioner. When she calls to enquire they say no she is paid up and other say no she has to pay still. She paid all account up to date early termantion in May 2018' And she ask if its all the amounts and they said yes so why are you Vodacom trying to steel from the elder people. You should be a shamed of your self please call her and fix this. ***. This must be resolved now. An email not even the ***** to call her and tell her why she must pay even tho she is paid up. Shame on you. This is not the service you sell and definitly not the service of a world known company. If she must pay she will. But you need to say why and for what and supply proof of what is still outstanding as she has all her bills with proof of payments. Write a reply Write a reply for this review Make reply private Publish Public comments Popular Reviews WEBUYCARS.CO.ZA "We Buy Cars - We rip people off" Published 15 Oct 2018, 14:37 BENNA BOK "Benna Bok: *********ing Customers" Published 18 Oct 2018, 11:48 GETBUCKS "Getbucks has no funds to pay people" Published 17 Oct 2018, 10:24 WEBUYCARS.CO.ZA "Webuycars Midstream I am driving with an expired license disc! waiting for my license" Published 17 Oct 2018, 6:04 GETBUCKS "Waiting so long" Published 16 Oct 2018, 14:58 Supercharged Reviews TELKOM "Telkom not bothered to resolve disputes" Published 8 Oct 2018, 11:33 ABSA "Absa Debit Nightmare Continues!!!!" Published 5 Oct 2018, 12:04 MTN "Handed over for a third time because MTN is not collecting funds" Published 3 Oct 2018, 15:40 RENAULT SOUTH AFRICA "Renault Pinetown worst dealer ever" Published 3 Oct 2018, 12:18 JET "Terrible customer service - (Edcon to big to attend to complaints)" Published 3 Oct 2018, 11:57 Explore Similar Businesses Parmalat Telecommunications 3.1 TrustIndex: 3.1 Huge Telecom Telecommunications 2.1 TrustIndex: 2.1 Sa Digital Villages Telecommunications 2.5 TrustIndex: 2.5 Nxatel Telecommunications 4.6 TrustIndex: 4.6 Cell C Telecommunications 2.5 TrustIndex: 2.5 Top Verified Businesses East Rand Walling Construction 4.8 TrustIndex: 4.8 BitCo Internet Service Provider 3.9 TrustIndex: 3.9 MiWay Insurance Insurance 9.7 TrustIndex: 9.7 Prepaid24 IT 9.9 TrustIndex: 9.9 Star Nissan Vereeniging Automotive 9.4 TrustIndex: 9.4 Hellopeter is South Africa's top reviews company. Read reviews online from our community and rate, review and interact with SA's top companies. © Copyright 2018 hellopeter.com and its affiliates. All rights reserved. Legal / Contact us.
VV
Vestus V's update22 Oct 2018, 12:17
Reviewer Update
Ok so to day her phone has bean cut off once more . Why are vodcon like this. She will pay if she needs to just show us why she must pay what ever she needs to pay its simple realy. Just e nd an email proving the amount you want to claim. What its for, when it was. And why.
VV
Vestus V's update23 Oct 2018, 09:43
Reviewer Update
vestus-vantonder: privately Good day so last week i got a call from your agent. He would have phone us back with an update on the problem know thats not the problem.And know they are threatening Her with the credit buerue. So i want to know what kind of trained profesionals or s****ed customer service employees does Vodacom employ if they cannot assist with a customer enquiry. to make matters worse this is happening to an pensioner. When she calls to enquire they say no she is paid up and other say no she has to pay still. She paid all account up to date early termantion in May 2018' And she ask if its all the amounts and they said yes so why are you Vodacom trying to steel from the elder people. You should be a shamed of your self please call her and fix this. ***. This must be resolved now. An email not even the ***** to call her and tell her why she must pay even tho she is paid up. Shame on you. This is not the service you sell and definitly not the service of a world known company. If she must pay she will. But you need to say why and for what and supply proof of what is still outstanding as she has all her bills with proof of payments