WM
Wesley M
1 reviews | Active since Jul 2020
04 Jan 2022, 14:24
Vodcaom Fibre - Terrible service, empty commitments.
Trying to get my parent's fibre linked up at their new residence however this has been a huge challenge with Vodacom. We're extremely disappointed at their poor service. Empty commitments continue to be made.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jan 2022, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2022, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WM
Wesley M's updateReviewer Update
10 Jan 2022, 09:38Poor Poor Poor service from Vodacom Fibre. Someone eventually contacted me but still we remain without Fibre. Going on for almost 2 months now and we're getting billed regardless.
Can someone at Vodacom take ownership of this query immediately and resolve without any further delays.
Can someone at Vodacom take ownership of this query immediately and resolve without any further delays.
WM
Wesley M's update10 Jan 2022, 09:38
Reviewer Update
Poor Poor Poor service from Vodacom Fibre. Someone eventually contacted me but still we remain without Fibre. Going on for almost 2 months now and we're getting billed regardless.
Can someone at Vodacom take ownership of this query immediately and resolve without any further delays.
Can someone at Vodacom take ownership of this query immediately and resolve without any further delays.