Vodcaom Continues to Debit account *******ly

Item: Vodacom
Rating: 1
Author: Mpumelelo F

I asked Vodacom to stop debiting my accountand I would pay using the add. They did not implement and they continued to debit an inactive account and now I owe 14k due to fees. Is this normal?

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Replies (1)

Vodacom's replyOfficial

30 Jul 2025, 08:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply30 Jul 2025, 08:19

Official