1 reviews | Active since Oct 2013
Vodcaom Business: 5 to 7 days for a returned call!
<p>When I called the Vodacom Business helpline for some information about a fibre/microwave link, I was extremely confused as to how Vodacom makes any money.</p> <p> </p> <p>I was told that an account manager would need to call me back with the details. I responded very positively until I enquired as to how long with would take to hear from them. Between 5 to 7 working days the call centre lady said.</p> <p> </p> <p>Really? What kind of business makes a prospective client wait for 5 to 7 days for information about their products and services.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Will this take between 5 to 7 days?
Will this take between 5 to 7 days?
