Vodcam Fibre terrible service. No regard for the client.

I trying to complete my sales order. I have called on 3 different days to advise the my vetting document upload link is not working. I spoke to Elizabeth on 8 Mayin the Fibre Contact Centre and she said she will get Khaya to assist me as he took my original order. Nobody got back to me. I called again yesterday and the consulant said the same thing Elizabeth said. Nobody has contacted me yet. At this point I have no idea on how to proceed as no one is willing to help me with a simple process. My email to Khaya and the contract centre have been ignored without a response. Can somebody please help me. SO***. The consuktants have shown no interest in resolving my query. They just push it to the next person. As a client is very disappointing as it seems they just want stats for taking the call but are making no attempt to resolve my issue. SO*** is My o Sales order.