Vodcacom Voucher advance payment issue - poor service

Item: Vodacom
Rating: 1
Author: gregory L

Hi, I have been trying to resolve a vodacom vodapay issue since August 2022. It was a R50 voucher advance payment that they cannot deduct, and they are charging me and additional R30 for late payment but the technical issue is on their side. They have no solution to make a manual to resolve the issue.

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Replies (1)

Vodacom's replyOfficial

09 Feb 2023, 12:19

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply09 Feb 2023, 12:19

Official