Vodaworld Repairs Deparment Incompetence

If I could give a 0 for the Vodaworld Repairs would!! I have never seen such a lack of accountability, your employee Vuyani Tisani apparently uploaded another customers details in my claim which has led to me going to the store 3 days in a row and only now are you guys figuring it out. After making me run around and no one is saying how this person will be held accountable or how long my repair will actually take place.

How someone else's details ends up on my documents is the reason why you have so many ***** cases and your non chalant behavior is why ***** is thriving at your company. I want this escalated and I will follow up on this escalation until you give me a response seeing as we are so content on wasting my time and providing terrible service