MR
Michelle R

1 reviews | Active since Dec 2017

07 Feb 2023, 07:44

Vodaworld Midrand

Vodacom Midrand...aftersales services is non existent. You cannot phone in to speak with anyone becuase non of the managers, nor the consultants are ever available. They are all either busy with clients or in meetings. They don't respond to messages left. I have been struggling since 14th Jan to get an update on an ownership change status. I have spent hours on the phone trying to get assistance from someone. Pathetic service. Vodacom Customer Care line simply say they cannot assist either as the ownership change was done at the branch, i need to speak with somone at Vodawold!!!!!

0
Replies (2)
Vodacom
Vodacom's reply07 Feb 2023, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MR
Michelle R's update07 Feb 2023, 10:09
Reviewer Update
Wow ....... it's takes a bad Hello Peter review for you to eventually respond. However I am not holding my breath. Your service still sucks.