KD
Kim D

1 reviews | Active since Jun 2015

29 Jun 2015, 12:28

Vodaworld=Frustration

Poor communication between departments, if one department cannot help you they send you off to another department to stand in another queue. If they do not have a product you need they just cannot/will not assist you. Disappointed to see an organisation slipping into the realms of 'poor service delivery'.

0
Replies (1)
Vodacom
Vodacom's reply30 Jun 2015, 07:26
Official
Hello deirinok,

We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites