rM
ryan M
1 reviews | Active since May 2019
09 Oct 2022, 09:38
Vodawhat? Power to who?
Why is it that when one calls ***4 and select speak to a consultant someone literally answers the call 9am-09h30 9 Oct 2022 and doesn't talk and because i kept trying i am now barred from the call-center. Is this a plot for client retentions when i just want to cancel something that doesn't suit my budget or a disgruntled employee that wants to avoid penalties for call abandonment so they answer and do not talk Zippoing the system?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Oct 2022, 13:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2022, 13:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team